[sdw2003] Residential VOIP? Vonage, Skype, etc?

[Karen Christian]

If Ooma fails I'll find an alternative.  I jumped on Vonage about 5 years ago and at that time that was a risky choice.  Hey I've always got a couple mobile phones around here :)

Karen Christian
North County Technology Group
760.734.4315
www.nctg.com
-----Original Message-----
From: sdw2003-bounces at mattware.com [mailto:sdw2003-bounces at mattware.com] On Behalf Of R Ernst
Sent: Thursday, January 07, 2010 5:04 PM
To: San Diego Windows 2003 User Group
Subject: Re: [sdw2003] Residential VOIP? Vonage, Skype, etc?

I've had vonage for several years now, $20/month, 500minutes/month
free, and have essentially no problems.

BUT, if you do have a problem, their service sucks.  My old linksys
vonage/4 port router finally died (I did extensive diagnostics), and
it took forever to get them to admit it was a hardware problem.  Then,
promised new, 4 port router, I was impressed that they emailed right
away the serial number and mac address.  but a different one arrived
and it wasn't turned on or enabled, and it took about a half hour to
get THAT fixed.

then that one was flakey and after much time and hassle, finally got
them to replace with current little box with orange LCD screen.  Still
only one port, but at least it's been solid SINCE then.

what would happen if OOMA goes out of business?  That's the part I've
been worried about at that end.

Alternatives are skype with skype phone/box so no need to keep
computer on (if, you're weird and ever actually turn it off...  :)
VERY cheap rates to land lines anywhere in the world.

Or magic Jack?  Again, need computer on to use.

On Thu, Jan 7, 2010 at 11:48 AM, Leo Dano <danol at bishops.com> wrote:
> Hello Group,
>
> Anyone have personal experience going VOIP at home?  I am looking at
> Vonage and they have a great International Plan of free fifty free which
> would save us bundles since my wife calls TJ all the time.  The problem
> is, I am seeing a lot of unhappy customers on the reviews I pull up on
> Google.  Anyone got any input on this?
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