[sdw2003] Residential VOIP? Vonage, Skype, etc?

[Karen Christian]

Forget Vonage.  Get Ooma (bought it at Fry's a few months ago - less than $200).  http://www.ooma.com/  We switched for our home and business (have a hub and scout).  Basic stuff and service is free - no monthly bill.  Advanced stuff is $109 per year.  Recently got unlimited lifetime for all for $349.  Customer service is very good.  Nice change from Vonage (which we had for several years) and less expensive too.      

Karen Christian
North County Technology Group
760.734.4315
www.nctg.com
-----Original Message-----
From: sdw2003-bounces at mattware.com [mailto:sdw2003-bounces at mattware.com] On Behalf Of Ryan Blakeslee
Sent: Thursday, January 07, 2010 12:28 PM
To: San Diego Windows 2003 User Group
Subject: RE: [sdw2003] Residential VOIP? Vonage, Skype, etc?

I used Vonage for a long time at my house and I loved the service.  I
never had any service issues with it and it always worked really well.
The only thing I did not like is they were able to sneak some fine print
into to deal w/o me catching it that made it more difficult to cancel
when I needed to.  They basically wanted to charge me the install fee
that they waived initially as part of the deal since I was leaving less
than a year or 6 months or whatever it was, I forget.  I wasn't
canceling because I had any problem with the service, I just decided to
go all mobile.  I was able to get them to waive the fee they were trying
to tack on when I was canceling but it was a huge hassle to do that and
took a lot of yelling.  So the service is great, just watch out for
hidden gotchas.

-----Original Message-----
From: sdw2003-bounces at mattware.com [mailto:sdw2003-bounces at mattware.com]
On Behalf Of Leo Dano
Sent: Thursday, January 07, 2010 11:48 AM
To: San Diego Windows 2003 User Group
Subject: [sdw2003] Residential VOIP? Vonage, Skype, etc?

Hello Group,

Anyone have personal experience going VOIP at home?  I am looking at
Vonage and they have a great International Plan of free fifty free which
would save us bundles since my wife calls TJ all the time.  The problem
is, I am seeing a lot of unhappy customers on the reviews I pull up on
Google.  Anyone got any input on this?

___________________
Leo P. Dano
Network Administrator
The Bishops School
7607 La Jolla Boulevard
La Jolla, CA  92037
858-459-4021 X431
858-459-3914 fax
 
 

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