[sdw2003] why warranty older servers? WAS:servers from defunct ISP

[James Eitzen]

It works ether way.

We opt for the warranty as we have many clients with different hardware
platforms. We generally perform the hardware replacment our selves except in
an instance where a non certified (usually a vendor specific cert) tech
replacing the hardware would void the warranty.

Now, buying a used server and buying a couple extra used ones along with it
for spare parts... Thats what can get you in a bind if your spare needs a
spare. But brand new hardware off the shelf, thats about just as good as
having the warranty.

On Mon, Nov 9, 2009 at 3:18 PM, Michael J McCafferty <
mike at m5computersecurity.com> wrote:

>
>        Ours is the same as yours is Tracy. I can troubleshoot and replace a
> hardware issue faster than Dell or any other support/warranty entity.
>        It works when you have more than a small handful of systems which
> use
> the same parts. In our case, we keep scores of disks of each size in
> stock, a number of RAID cards, spare servers with the same motherboards
> as those in production, spare switches, all routers and Internet
> connections are redundant. This might not be practical if we had only
> one server. It is definitely practical... in fact FAR better when we
> have several hundred servers.
>        If a box gives me more mystery than I want, I can (and do) move the
> disks to a new identical system and figure out the problem later.
>
> Mike
>
> On Mon, 2009-11-09 at 14:34 -0800, Tracy Reed wrote:
> > On Mon, Nov 09, 2009 at 02:28:16PM -0800, James Eitzen spake thusly:
> > > This way you are not stuck in limbo if your hardware fails. Having
> spares is
> > > good, but spares that are used can fail too.
> >
> > Our corporate policy is just the opposite as yours it would seem. We
> > buy spares and have employees who can do the swap. We also architect
> > things to remove single points of failure. We can't afford to wait
> > around twiddling our thumbs for 4 hours for Dell or HP or whoever to
> > show up. So far this has served us very well.
> >
> --
> ************************************************************
> Michael J. McCafferty
> Principal, Security Engineer
> M5 Hosting
> http://www.m5hosting.com
>
> You can have your own custom Dedicated Server up and running today !
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-- 
James Eitzen