[sdw2003] sbcglobal DSL and smtp.west.cox.net Do Da

[Jackson]

Thanks Eric!  I will advise them of this URL..  That way they can send email
too.

AT&T had already removed the filter before I called.  But as the SDW2003
Tecks say.. COX is where the problem lies.

The webmail address is a solution.

Grin...

OT
 I really appreciate what the members of this list do for me and Have Done
for me!  I know we have a hard time getting a good size group to a meeting,
but I read the list mail everyday.  Thank you.  And Where is Tony Su?  Like
he dropped off the planet... I hope you got a big project Tony!  And had to
get BUSY!
 /OT

Jackson

On Wed, Apr 23, 2008 at 1:28 AM, Eric A Louie <elouie at yahoo.com> wrote:

> Jackson - If AT&T doesn't allow the port 25 exception for you, then
> another option for your users is webmail.west.cox.net  The port 25
> blocking has been a problem for a while.  In addition, Cox may not be
> allowing port 25 access from outside their network (I tend to remember a
> problem with that at one time about a year ago), so even if you get the AT&T
> exception, your users might still have problems accessing
> smtp.west.cox.net from outside Cox-land.
>
> -e-
>
> Eric Louie
> 619-743-5375 Mobile
> Louie Consulting (Information Technology for small businesses)
> 10606 Camino Ruiz, Suite 8-215
> San Diego, CA  92126
>
> ----- Original Message ----
> From: Daren Kinser <dkinser at ucsd.edu>
> To: San Diego Windows 2003 User Group <sdw2003 at mattware.com>
> Sent: Monday, April 21, 2008 2:04:14 PM
> Subject: RE: [sdw2003] sbcglobal DSL and smtp.west.cox.net Do Da
>
> I thought ATT would allow you to put in a request for an exception and
> they would allow it to happen.  I think there is a web site you can
> access to do this.  Maybe I'm misunderstanding what you are needing, if
> not, I hope the below information is helpful.
>
> Daren
>
>
>
> Possible Helpful Links:
>
> http://helpme.att.net/article.php?item=4640
>
>
> http://helpme.att.net/servabuse.php
>
> "To request removal of the filter, use the Abuse of Service form at
> http://help.sbcglobal.net/servabuse.php to contact our Abuse team and
> choose the "Opt-Out  Port 25" under Abuse Type. Enter your account
> Member ID (also called your AT&TIS PPPOE Login ID or User ID) to
> opt-out. If you have multiple AT&TIS accounts you want to opt-out,
> please submit a separate form for each Member ID. Do not enter your
> email addresses from the other mail hosting provider. You should expect
> that it will take AT&TIS 12-24 hours to process your request.
>
> After receiving a confirmation email, sent to the AT&TIS Member account
> ID being opted-out, you will need to logoff the AT&TIS network and turn
> off your DSL router or modem for 1 minute to remove the filter. You
> should then turn your modem and system back on and log in using the
> normal procedure.
>
> The SMTP Port 25 filter does not affect Members using Web mail to any
> mail provider, VPN connections to a private company or university mail
> server, dedicated (e.g. T1/T3 or Frame-Relay) or "static" IP addresses."
>
>
>
>
> -----Original Message-----
> From: sdw2003-bounces at mattware.com [mailto:sdw2003-bounces at mattware.com]
> On Behalf Of Jackson
> Sent: Monday, April 21, 2008 1:27 PM
> To: San Diego Windows 2003 User Group
> Subject: [sdw2003] sbcglobal DSL and smtp.west.cox.net Do Da
>
> My users who have cox.net ISP have no problems with email other than
> when they connect on our ATnT DSL line.
>
> They can receive email but can't send.
>
> I can Prove that the laptop works.
> I can prove that COX works.
> What I can't understand is why the ATnT DSL Service kills the outgoing
> email.
>
> I have talked with ATnT 2nd tier support.  Their only solution is to use
> their smtp server and authenticate with them.  I don't need no
> workarounds...
>
> Solution Ho...  but I don't have anyone left to call...
>
> --
> Jackson
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-- 
Jackson