[sdw2003] AT&T T1 dropping?

[John Oliver]

On Mon, Apr 14, 2008 at 12:56:07PM -0700, James Eitzen wrote:
> "Now it's time for AT&T to deliver."
> 
> 
> After recalling my  many calls to ATT(in the past for different things),
> that last line made me laugh.

I agree... but there are several T1 providers in San Diego, and all
contracts end.  Heck, if you can document enough breaches of their SLA,
the contract can be broken (or, already had been broken by their lack of
contractually-guaranteed response).

I can't ever recall having to deal with AT&T.  Most of the T1 calls I
had to do back in the day were to SBC.  I would occasionally encounter
the foot-dragging, but was always able to deliver just the right kick to
just the right rear ;-)  I never had to threaten to get service.  But
sometimes you have to remind them that you're the customer and you're
paying them a good amount of money for a certain, guaranteed level of
service.

-- 
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* John Oliver                             http://www.john-oliver.net/ *
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